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Privacy Policies

Privacy and policy Page

Ticket Mahal (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ticketmahal.com and use our services. By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our website or services.

Information We Collect

We may collect the following types of information from you:

(a) Personal Information Account Information: When you create an account, we may collect your name, email address, phone number, and other details necessary for registration. Payment Information: For ticket purchases, we collect payment details (e.g., credit/debit card information) through secure payment gateways.

(b) Non-Personal Information Usage Data: Information about your interactions with our website, including your IP address, browser type, device details, and pages visited. Cookies: Data collected through cookies and similar tracking technologies to improve your experience.

How We Use Your Information

We use your information for the following purposes:

1. Processing Transactions: To process ticket bookings and send confirmations.

2. Customer Support: To respond to your inquiries and provide assistance.

3. Personalization: To improve your browsing experience by tailoring content to your preferences.

4. Marketing: To send promotional offers, updates about events, and newsletters (you can opt out anytime).

5. Compliance: To comply with legal obligations and prevent fraudulent activities.

Sharing Your Information

We may share your information with:

  1. Event Organizers: To facilitate ticket purchases and event management.

  2. Third-Party Service Providers: For payment processing, analytics, email delivery, and marketing purposes.

  3. Legal Authorities: If required by law or to protect our rights and users’ safety. We do not sell your personal information to third parties.

Data Security
We implement robust security measures to protect your personal data from unauthorized access, disclosure, or misuse. While we strive to protect your information, no method of transmission or storage is completely secure. Use our services at your own risk.
Your Privacy Rights

You have the right to:

1. Access Your Data: Request a copy of the personal data we hold about you.

2. Update Your Data: Correct or update inaccurate or incomplete information.

3. Delete Your Data: Request the deletion of your personal information, subject to legal obligations.

4. Opt Out: Unsubscribe from marketing emails or withdraw consent for data usage. For any of these requests, contact us at info@ticketmahal.com

Cookies and Tracking
We use cookies to enhance your browsing experience, such as remembering your preferences and analyzing site performance. You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Review the privacy policies of those websites before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: Email: info@ticketmahal.com By using Ticket Mahal, you acknowledge that you have read and understood this Privacy Policy.