Ticket Mahal (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ticketmahal.com and use our services. By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our website or services.
(a) Personal Information Account Information: When you create an account, we may collect your name, email address, phone number, and other details necessary for registration. Payment Information: For ticket purchases, we collect payment details (e.g., credit/debit card information) through secure payment gateways.
(b) Non-Personal Information Usage Data: Information about your interactions with our website, including your IP address, browser type, device details, and pages visited. Cookies: Data collected through cookies and similar tracking technologies to improve your experience.
1. Processing Transactions: To process ticket bookings and send confirmations.
2. Customer Support: To respond to your inquiries and provide assistance.
3. Personalization: To improve your browsing experience by tailoring content to your preferences.
4. Marketing: To send promotional offers, updates about events, and newsletters (you can opt out anytime).
5. Compliance: To comply with legal obligations and prevent fraudulent activities.
Event Organizers: To facilitate ticket purchases and event management.
Third-Party Service Providers: For payment processing, analytics, email delivery, and marketing purposes.
Legal Authorities: If required by law or to protect our rights and users’ safety. We do not sell your personal information to third parties.
1. Access Your Data: Request a copy of the personal data we hold about you.
2. Update Your Data: Correct or update inaccurate or incomplete information.
3. Delete Your Data: Request the deletion of your personal information, subject to legal obligations.
4. Opt Out: Unsubscribe from marketing emails or withdraw consent for data usage. For any of these requests, contact us at info@ticketmahal.com